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Shifting Gears Transportation, LLC

Delivering Care, Comfort, and Reliable Service

More Than a Ride

Trusted Transportation in Chicago That Puts People First

At Shifting Gears Transportation, LLC, we provide safe and dependable non-emergency medical transportation for individuals across Chicagoland and the surrounding suburbs. Our focus is on offering personalized rides that help seniors and people with disabilities reach medical appointments comfortably and on time. We understand how important it is to have reliable transportation, and we are committed to making every trip stress-free and res...

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Compassionate Service That Sets Us Apart

Shifting Gears Transportation is committed to being a dependable partner in your healthcare journey. We pride ourselves on punctuality, ensuring you never miss an important appointment. Our fleet includes clean, wheelchair-accessible vehicles driven by professionals who treat every passenger with kindness and patience. We ensure your safety and comfort with our CPR-certified drivers and specially trained support from door to door or curbs...

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A Personal Journey That Started With Family

Our founder, Kimberly Ross, brings over ten years of experience working with students with disabilities in the medical field. Inspired by her personal experience caring for her 81-year-old mother, who needed regular transportation to dialysis, Kimberly saw the urgent need for a trustworthy, compassionate transportation service. Balancing family and work, Kimberly faced the challenges many families encounter when reliable rides simply aren...

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Our Mission: Care That Moves You

At Shifting Gears Transportation, our mission is simple but powerful—to provide reliable, compassionate transportation that helps people get the care they need, when they need it. We understand how important it is for every ride to be safe, timely, and stress-free, especially for those facing health challenges or mobility limitations.


We’re here to support independence and peace of mind for our riders and their families. Whether it’s a trip to dialysis, a doctor’s visit, or a therapy session, we treat every ride like it matters—because to us, it does.

True Door-to-Door Care

Shifting Gears Transportation provides complete door-to-door service, meaning our drivers pick you up directly from your home and assist you safely to your destination's entrance. We don't just drop you at the curb – we stay with you throughout the entire journey, helping with mobility aids and ensuring you're safely inside your medical facility. This eliminates the stress of navigating parking lots or building entrances alone, providing true peace of mind for seniors and individuals with disabilities.

CPR Certified for Your Safety

All Shifting Gears Transportation drivers are certified in CPR, providing an extra layer of safety during your medical transport. This means our team is prepared to respond effectively in any medical emergency while coordinating with emergency services if needed. Our CPR certification goes beyond standard transportation requirements, reflecting our commitment to your health and safety throughout your journey.