Kimberly Ross is the founder of Shifting Gears Transportation, LLC and brings a strong background in the medical field along with over a decade of experience working with students with disabilities. Her journey into non-emergency medical transportation began when her own family faced the challenge of finding safe, reliable rides for her elderly mother’s dialysis treatments. Motivated by that personal experience, Kimberly turned a difficult situation into a purpose-driven business that puts care and reliability first. She now leads Shifting Gears with a deep understanding of what families truly need when it comes to medical transportation—trust, compassion, and consistency. Kimberly continues to build the company with a focus on community connection and personalized service for every passenger.